The Reykjavík bus system just took a huge step towards better service to their customers by introducing a new app for your smartphone that you can use to buy tickets for the bus. Before this app, if you didn’t have a bus pas of some kind, you had to have exact change to use the buses because the drivers didn’t accept cards and they couldn’t give change. Now however you just need to download this app, connect it to your credit card and buy a ticket on the go and have it ready the next time you have to take the bus.
Setting up the app
I downloaded this app just now and it was super easy to set up and figure out and in less than five minutes I was good to go. I have to give Strætí huge props for providing this app both in Icelandic and English but so many times people forget to think about our foreign guests when they introduce new solutions.
Getting the app to speak your language
Find the settings
If you hit the red button in the top left corner of your screen you will get to this window. Here you have to hit the gearwheel in the bottom left corner which will take you to the settings in the app.
In the settings menu you can find the language setting and change it from Icelandic to English. It will probably make more sense for you from here on.
Connect the app to your phone
In the settings menu you will find a tab “Registered Payment Card” that you need to hit and that takes you to a SMS authentication window. Here you put in your phone number and the app will send you the pin number in a text.
Once you get your pin number, enter it here and press next. Pretty self-explanatory really.This will take you to the next screen where you put in your credit card number.
Register your credit card
Register a new card
Click “Register a new card”. You can have multiple cards registered and use them all to buy your ticket.
Register a new card
Put in all your info and hit Register Card. Now you are all done and you can start using the app to buy your tickets.
Using the app
Buy your ticket
Here you can choose how many tickets you want to buy. If you buy a ticket for multiple travelers you have to travel together for the remainder of your journey as you can’t split up the ticket. If you forget then the app will remind you when you add the extra travelers.
Pay for ticket.
Once you’ve chosen what kind of ticket you need it’s time to pay for it. The card you have set up is the default method of payment but if you have more than one card registered you can choose the card you want to pay with before you hit pay. Simple as that. You know have a ticket available next time you need the bus.
Using your ticket
Activate your ticket
You don’t have to use your ticket right away and it doesn’t expire until you activate it. The ticket is valid for 75 minutes once it has been activated so of you need to take more than one bus you want to leave it till last minute to activate it.
Once you activate the ticket the the clock starts ticking. Once you’ve showed it to the driver you can always revisit this screen to see how much time you have left on your ticket. Who knows, if you just have to pop in somewhere you might even be able to use it on your way back too. Super simple. Super convenient.
At the moment the app is only available in Reykjavík and can’t be used to travel between zones outside of the city. It’s also only available for adult tickets so you can’t take advantage of youth prices or special prices for senior citizens either.
The app is really easy to use and for anyone that plans to use the buses during their visit, especially those who plan on staying for long periods of time, this is a great app to make your life that little bit easier (and your pockets lighter because you no longer have to carry those damn coins around).
Finally, this app is also a journey planner so you can see the fasted way to get from A to B while in Reykjavík and there’s a live map that shows you where the bus you are waiting for is at any given moment. I never use that though.